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Legal Notice

Last updated: April 29, 2026 Version: 1.1

Service Provider Details

The 1booq service is operated by:

WaveOne Technologies Kft. (hereinafter: the "Service Provider")

  • Registered office: 1181 Budapest, Vasvári Pál u. 26, Hungary
  • Company registration number: 01-09-451611
  • Tax number: 32961430-1-43
  • EU VAT number: HU32961430
  • Statistical code: 32961430-6210-113-01
  • Court of registration: Fővárosi Törvényszék Cégbírósága

(The Service Provider complies with the disclosure obligations of Section 4 of Hungarian Act CVIII of 2001 (Eker. tv.). The provision of an information-society service in Hungary does not generally require a prior authorisation or registration with NMHH.)

Contact Information

Single Point of Contact (Digital Services Act EU 2022/2065)

In accordance with DSA Articles 11 and 12, the Service Provider designates the following single point of contact:

  • For Member State authorities, the Commission, and the European Board for Digital Services (Article 11): legal@1booq.com — communication accepted in English or Hungarian.
  • For recipients of the Service (Article 12): legal@1booq.com — communication accepted in English, Hungarian, or German.

Communications are accepted by electronic means (email). Responses are provided within a reasonable time and in any event no later than required by applicable law.

Description of the Service

1booq is an online booking management platform that organises appointment scheduling between service providers (e.g. professional practices, tutors, sports facilities, trainers, hospitality venues, service businesses) and their clients. A detailed description of the Service is set out in the Terms of Service.

Hosting Providers and Data Processors

Website Hosting

Vercel Inc. 340 S Lemon Ave #4133, Walnut, CA 91789, United States https://vercel.com

Database Provider

Supabase Inc. 970 Toa Payoh North #07-04, Singapore 318992 https://supabase.com Data processing location: European Union (EU region).

Payment Processing

Paddle.com Market Ltd. Judd House, 18–29 Mora Street, London EC1V 8BT, United Kingdom https://paddle.com Paddle acts as the Service Provider's "Merchant of Record", bearing direct responsibility for the applicable payment, tax, and invoicing obligations.

Email Delivery

MailerSend (MailerSend Inc.) – transactional emails 1389 Center Drive, Park City, UT 84098, United States https://www.mailersend.com

Geographical Data (City Search)

GeoNames (Unxos GmbH) – city name auto-completion https://www.geonames.org

Maps

OpenStreetMap Foundation – map rendering via the Leaflet library https://www.openstreetmap.org

Supervisory Authorities

Data Protection

Hungarian National Authority for Data Protection and Freedom of Information (NAIH)

Consumer Protection

Ministry of Innovation and Technology – Consumer Protection Department

Budapest Capital Government Office – Consumer Protection Department

Conciliation Board

In the event of a consumer dispute, the competent Conciliation Boards based on the Service Provider's registered office are as follows:

Budapest Conciliation Board

For cross-border consumer complaints, Consumers may contact the European Consumer Centres Network (ECC-Net): https://www.eccnet.eu. The European Commission's former online dispute resolution (ODR) platform was decommissioned on 20 July 2025.

Limitation of Liability with Respect to Third-Party Service Providers

The Service Provider informs Users that independent service providers ("Providers") register on the Service with their own accounts and independently manage their clients' data in relation to their own appointments and sessions.

In accordance with the Digital Services Act (EU 2022/2065) Article 6 ("hosting service liability exemption"), and subject to its conditions, the Service Provider's liability is limited with respect to:

  • the quality, performance, or professional standard of services advertised by Providers, their Workers, or other Users,
  • the accuracy of published content, descriptions, images, or prices,
  • the processing of their clients' personal data (in this context, the Provider acts as the Independent Data Controller),
  • communications with their clients or any disputes arising therefrom.

The Service Provider acts on notices of illegal content promptly in accordance with the Notice and Action Mechanism described in Section 11.5 of the Terms of Service.

The Service is a technology platform that provides the technical infrastructure for booking management; however, the party actually delivering the service is always the Provider.

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